What happens if a customer accepts the MSMP terms, subscribes to our solution, but does not agree with our terms? As the payment is immediate – is that a loss for the client, or for us?

What happens if a customer accepts the MSMP terms, subscribes to our solution, but does not agree with our terms? As the payment is immediate – is that a loss for the client, or for us?

It is my understanding that terms must be accepted/declined before a subscription is “created” by the purchaser. Here’s a link that might help: https://learn.microsoft.com/en-us/partner-center/marketplace/standard-contract#customer-experience